Warranty & Refund Policy
14-Day Return Policy
We provide 14-day returns on orders fulfilled at yaheetech.nz and, depending on the circumstances, can offer a full refund.
The returned item should be unused and sent back with the original package box.
You may not qualify for a full refund under several circumstances:
- The returned item is not sold by yaheetech.nz
- The returned item was received for more than 14 days
- The returned item is not in the same condition when it was received in terms of product condition, original packaging and accessory bags
- The returned item does not match the ordered item
Warranty
We stand behind all our products. All of our products carry a 12 month RTB warranty if not specially stated.
RTB (Return to Base) means the buyer pays for returning goods to us; we will fix or replace the faulty products.
Refund will be given only if a replacement is not available. Warranties are not transferable beyond the original buyer.
Shipping fee is not refundable. Warranty does not cover unauthorized repairs, incorrect assembly, misuse, abuse or use of a product for which it was not designed.
Warranty does not cover if your purchase was used for business/commercial purpose.
Return address
Shop name: Yaheetech
Address: 61G Felton Mathew Ave St Johns Auckland. Down the driveway next to BSL
Open hours: Mon-Fri 9:30am-4:30pm Sat 1:30-4:30
Phone number: 09 5286668